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VVS Addiction®

“The VVS Addiction is more than an obsession. Its a lifestyle brand for those who Visualize their dreams, Vocalize their goals, and Sacrifice anything and everything to become successful.”

VVS Addiction Creed:
VVS Addiction isn’t just jewelry, it’s an experience. We provide our customers with a fantasy adverse to anything else in the Urban Jewelry industry. Our innovated patented packaging is ready to bring new excitement back into the urban jewelry industry. We are laser-focused on becoming the world's first online urban prescription jewelry brand. 

Our mission is to provide our customers with the most superior quality, prices, and services at all times. We remain completely transparent and humble to our loyal customers. We encourage feedback, and value hearing constructive criticism. We continuously strive to improve while upholding the quality of our products and services to the highest degree.

Our products mean much more than being flashy, it represents the hard work we put in every day to make a living. Wear this jewelry with pride, because it is a reward to yourself and reminder that hard work pays off. “- Greg Asuncion

Lifetime Warranty:
VVS Addiction offers all brand enthusiasts a Lifetime Warranty on its products. Always promising the highest quality jewelry and customer service at the lowest price possible. The guarantee entitles you to a one-time replacement of your piece; free of charge, if your product damages, tarnishes, or breaks during normal wear.

To take advantage of this offer please keep your, “Lifetime Warranty Certificate” that comes with your purchase and return it with the damaged item. If for any reason we no longer carry your item, you are permitted to exchange your piece for another of equal or lesser value. Please note: This doesn’t include lost or stolen items.

Return/Exchange Policy
VVS Addiction accepts returns/exchanges within 14 days of the date your item was delivered. If you would like to return/exchange any item(s), email support@vvsaddiction.com, and provide us with the order number, a description of the issue, and an image. Keep in mind, the following terms apply:

  • We will not accept returns if you refuse to pay import tax.
  • Solid Gold/ Diamond items are not subject to returns or exchange, due to the fact that each piece is made to order. Some Solid Gold items may be subject to exchange.
  • Apparel is returnable within 14 days of purchase if it is in unworn condition with the tags attached.
  • Only in the event that we have made a mistake with the order will we pay for return shipping. For example, an incorrect piece of jewelry, or article of clothing.
  • There are NO returns on VVS Addiction's Customized Pendants.
  • Return/exchanges require the packaging as well or a fee is deducted.
  • We do not accept returns for sale items. All sale items are final.

Please, don’t hesitate to contact us with any issues. Overall, we care more about the satisfaction of our customers. We pride ourselves on excellent customer service and affordable prices.

VVS Membership:
VVS Addiction is your trusted Urban Jewelry supplier. Brand enthusiasts have exclusive access to becoming VVS Addiction Members. Once a member, you’ll receive discounts on top priority items and limited edition pieces. You’ll receive emails each Sunday for the upcoming week’s deal. Non-members won’t have access to these company bonus offers.

There are three ways to apply for the VVS Membership. Users can apply by signing up for the newsletter, creating a company account, or automatically when a purchase is made. Users have the right to opt out at any time.

Brand Influencer Program:
If you love our products and wish to collaborate with us, then here is your chance! Eligibility will depend on your social media following unless we make an exception. Please, email support@vvsaddiction.com and we will respond as soon as possible with either an approval or disapproval. If approved, you are required to sign our marketing service agreement contract which will state the requirements depending on the type of contract. 

Quality Assurance:
VVSA jewelry is made with real 3 Micron “Heavy” 14K - 18K gold plating over .925 Sterling Silver/316L Stainless Steel/Brass using our unique PVD Ultra technology. Physical Vapor Deposition, or PVD, is a vacuum coating process that produces a brilliant decorative and functional finish. PVD utilizes a titanium nitride that provides an extremely durable coating. Our PVD coatings used on brass are more resistant to corrosion from sweat and regular wear than gold plating. Be aware, most competitors use .05-1 Micron gold plating which tends to tarnish very quickly with daily use. We use Hi-End Cubic Zirconia crystals as VVS Diamond Simulates which are identical to genuine diamonds and can't be distinguished to the naked eye. However, we also offer real solid gold and genuine diamond for our high-end customers. All of our products come with a lifetime warranty and can be replaced if there any defects in craftsmanship. 

Domestic / International Shipping:
USPS Mail services are used for standard shipping. These services are offered for FREE on most orders at check out. Please allow 2 - 4 business days for delivery (6-12 days for AK, HI, and U.S. Territories). PO box addresses are allowed. If you need expedited shipping, please contact us at support@vvsaddiction.com for extra assistance.

USPS First Class Mail International services are used for international economy shipping. This service is offered for FREE on orders that meet a minimum of $200 USD. 

There will be no payment of import tax on the VVS Addiction website; however, you-as the customer-are the importer of record, and you MUST comply with all rules and regulations of your destination country. Orders shipped outside of the United States may be subject to import tax, which are levied once a shipment reaches the destination country.

Jewelry Maintenance:
Over time, gold plated jewelry made with copper, brass, and sterling silver base metal will naturally begin to tarnish. Yes, sterling silver also known as vermeil will also tarnish over time. However, our heavy high-quality plating will ensure our jewelry last many years, even with everyday use. For those who would like to have their jewelry last longer than expected, we recommend you do the following to ensure your piece will keep its finish for years to come.

  • Do not wear during physical activities that may cause you to sweat more than usual.
  • Do not wear in the shower, chemicals and water can accelerate the fading process and also lessen its shine.
  • Do not wear to sleep, constant contact with your skin will also accelerate fading due to sweat exposure.

Once again, you are entitled to a lifetime warranty in case any issues occur, but we advise you take care of your piece so it may never need to be used at all.

 

Copyright & Trademarks: 
All content of our website including text, graphics, logos, images, etc. is the property of VVS Addiction and is protected by the United States and international copyright laws. All trademarks included on the site are the property of VVS Addiction unless otherwise stated. You may electronically copy or print hard copies of pages from this website solely for personal or non-commercial use related to placing orders and/or viewing VVSAddiction.com content. Any other use of the website is strictly prohibited without our prior written permission.